What Makes ThreeSixty Differs in the Saudi Digital Landscape
Initiate by listing ALL your competitors – not just the major ones. Throughout our research, we found that our most significant rival wasn't the established brand we were monitoring, but a emerging startup with an unique model.
When I started my e-commerce business three years ago, I was sure that our special products would sell themselves. I overlooked competitor analysis as superfluous – a choice that almost ruined my entire business.
I dedicate at least two hours each Monday reviewing our competitors':
- Website architecture and user experience
- Content strategy and content calendar
- Social media activity
- Client testimonials and assessments
- Jeddah search engine optimization strategy and performance
After working with three different international agencies that failed to deliver results, my business finally partnered with a specialized Riyadh-based marketing firm. The difference in results was astonishing.
I recommend categorizing competitors as:
- Direct competitors (offering very similar offerings)
- Indirect competitors (with partial resemblance)
- Potential challengers (new businesses with innovative models)
For a high-end retailer, we implemented a locally-relevant attribution framework that acknowledged the special conversion route in the Kingdom. This approach uncovered that their social media expenses were actually generating two hundred eighty-six percent more returns than earlier calculated.
Assisting a healthcare provider, we converted their text-heavy health guides into graphic explanations with illustrations. This approach improved their content consumption by two hundred nineteen percent.
Advising a food brand, we developed a strategy where influencers authentically presented products into their regular routines rather than creating obvious advertisements. This method generated interaction levels 218% higher than conventional marketing material.
I use a simple spreadsheet to record our competitors' costs modifications on a regular basis. This recently helped us to:
- Identify periodic price reductions
- Detect package deal tactics
- Comprehend their cost structure
Six months into our launch, our conversions were dismal. It wasn't until I chanced upon a comprehensive report about our market sector that I realized how ignorant I'd been to the market realities around us.
I now employ several resources that have dramatically enhanced our competitor analysis:
- Keyword trackers to analyze other companies' keyword performance
- Brand monitoring software to follow competitors' online presence
- Digital tracking solutions to track modifications to their websites
- Newsletter subscription to obtain their marketing communications
For a interior retailer, a partnership with 20 smaller creators generated a three hundred forty-seven percent greater return on investment than a exclusive agreement with a major influencer with a massive number of followers.
A cosmetics company shifted from various isolated partnerships to longer-term relationships with a smaller number of influencers, generating a one hundred sixty-four percent increase in conversion rates and a significant reduction in acquisition costs.
For a clothing retailer, we executed a thorough channel effectiveness analysis that uncovered their best performing channels were entirely distinct from their global norms. This discovery allowed a reallocation of budget that improved their total ROI by 213%.
Last year, I observed as three similar businesses invested heavily into growing their presence on a specific social media platform. Their efforts flopped as the platform proved to be a bad match for our sector.
A few months ago, a beauty brand allocated 300,000 SAR in conventional marketing with minimal results. After redirecting just 25% of that investment to influencer marketing, they experienced a dramatic increase in revenue.
For a digital service, we identified that their English content was substantially stronger than their local language material. After improving their Arabic content quality, they achieved a 129% growth in sales from Arabic-speaking visitors.
Important elements:
- Protracted evaluation stages in Saudi buying paths
- Group decision factors in conversion actions
- WhatsApp as a substantial but challenging-to-attribute impact medium
- Physical validation as the last conversion step
Unexpected discoveries:
- Ephemeral platforms surpassing Image networks for certain products
- Evening marketing significantly exceeding daytime initiatives
- Dynamic media generating superior ROI than still graphics
- Mobile performance outperforming computer by considerable degrees
Last quarter, a store owner consulted me after investing over 500,000 SAR on Digital marketing experts Saudi marketing with minimal returns. After revamping their methodology, we produced a dramatic growth in return on investment.